HELP App (“us,” “we,” or “HELP”) is committed to respecting the privacy rights
of our customers, visitors, and other users of helpapp.in (the “Site”) and services
provided by HELP through the Site/App (collectively, the “Services”). We created
the Services, and to demonstrate our commitment to fair information practices and
and information obtained by us from any of our marketing affiliates, and not to
any other website/Apps that you may be able to access from the Site/App or any website/App
of HELP’s business partners, each of which may have data collection, storage, and
use of the Services is governed by this Privacy
BY USING THE Site/App, SERVICES, AND/OR BY REGISTERING WITH US, YOU ACCEPT THE PRACTICES
TRACK, COLLECT, USE, AND SHARE YOUR INFORMATION IN THE FOLLOWING WAYS. IF YOU ARE
REGISTERING AN ACCOUNT OR USING THE SERVICES ON BEHALF OF AN INDIVIDUAL OR ENTITY
OTHER THAN YOURSELF, YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR
We automatically track and collect the following categories of information when
you visit our Site/App: (1) IP addresses; (2) domain servers; (3) types of computers
accessing the Site/App; (4) types of web browsers used to access the Site/App; (5)
referring source which may have sent you to the Site/App; and (6) other information
associated with the interaction of your browser and the Site/App (collectively “Traffic
In order for you to access certain areas of the Site/App or certain Services where
it is important for us to know who you are so that we can best meet your needs,
we may require you to provide us with certain information that personally identifies
you (“Personal Information”). Personal Information includes the following categories
of information: (1) contact data (such as your e-mail address, phone number and
HELP password); (2) demographic data (such as your gender, your date of birth and
your zip code). If you communicate with us by, for example, e-mail or letter, any
information provided in such communication may be collected as Personal Information.
We may use third party website/App analytics services in connection with the Services,
for example, to record mouse clicks, mouse movements, scrolling activity, as well
as any text that you type into the Site/App. These website/App analytics services
do not collect Personal Information that you do not voluntarily enter into the Site/App.
These services do not track your browsing habits across website/Apps which do not
use their services. We use the information collected from these services to find
usability problems to make the Services easier to use. The recordings will never
identify you or your account; they only record anonymous user information.
We store all Traffic Data and review postings indefinitely, even after “deletion,”
and may archive such information elsewhere. We store all Personal Information until
you request that we modify or delete it, in which case we may still retain certain
We may use your Personal Information to recommend certain resources or Providers.
We may use your contact data to send you information about HELP or our products
or Services, to contact you when necessary, including to remind you of upcoming
or follow-up appointments. We may use your demographic data, Traffic Data, to customize
and tailor your experience through the Services, in emails and in other communications,
displaying content that we think you might be interested in and according to your
preferences. Use of the Services may require HELP to use your Personal Information
to allow your Providers to refer you to, and make appointments with, other Providers
on your behalf.
We may share certain marketing metrics including, but not limited to, anonymized
Personal Information and non-personal Information, with our business partners to
help determine the effectiveness of certain advertising campaigns.
We may transfer information about you to another company in connection with a merger,
sale or acquisition by or of HELP. In this event, we will use reasonable efforts
to notify you before information about you is transferred and becomes subject to
Information with any third parties for their promotional purposes.
Information private and will not share it with third parties, unless we believe
in good faith that disclosure of your Personal Information or any other information
we collect about you is necessary to: (1) comply with a court order or other legal
process; (2) protect the rights, property or safety of HELP or another party; (3)
violates the rights of third-parties.
Doctors / Physicians’’ / Surgeons, Laboratories, Chemists / Pharmacists’, Hospitals,
Ambulances, their employees, and their agents should be particularly aware of their
obligations of patient confidentiality, in communicating with HELP and in responding
to a review of their services posted on our Site/App. HELP does not have, and will
not accept, any obligations of confidentiality with respect to any communications
Any information that you may reveal in a review posting or other online discussion
or forum is intentionally open to the public and is not in any way private. You
should think carefully before disclosing any personally identifiable information
in any public forum. What you have written may be seen and/or collected by third
parties and may be used by others in ways we are unable to control or predict.
The security of your Personal Information is important to us. We follow generally
accepted industry standards to protect the Personal Information submitted to us,
both during transmission and once we receive it. For example, when you enter sensitive
information on our Site/App, we encrypt that information using secure socket layer
Although we make good faith efforts to store Personal Information in a secure operating
environment that is not open to the public, you should understand that there is
no such thing as complete security, and we do not guarantee that there will be no
unintended disclosures of your Personal Information. If we become aware that your
Personal Information has been disclosed in a manner not in accordance with this
of the disclosure (to the extent we know that information) as soon as reasonably
possible and as permitted by law.
You must promptly notify us if your contact data is lost, stolen, or used without
permission. In such an event, we will remove that contact data from your account
and update our records accordingly.
We reserve the right, at any time, to add to, change, update, or modify this Privacy
Policy so please review it frequently. If we do, then we will post the amended Privacy
Policy on the Site/App; we may also attempt to notify you in some other way. In
at the time such information is collected.
The Site/App contains links to third party website/Apps to which HELP has no affiliation.
HELP does not share your Personal Information with those website/Apps and is not
responsible for their privacy practices. Some website/Apps may have the look and
feel of our Site/App. Please be aware that you may be on a different Site/App and
does not constitute or imply endorsement by HELP. Additionally, we cannot guarantee
the quality or accuracy of information presented on non-HELP website/Apps. Should
you decide to visit one of these third party website/Apps, we suggest that you read